10Markets Review

10Markets Review

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(41 votes, average: 3.32 out of 5)
Company info:
Name 10Markets
Website 10markets.com
Foundation Year 2014
Regulated by VFSC (Vanuatu International Financial Services Commission) - License No. 14692
Trading conditions:
Min. Deposit 200 $
Leverage 200:1
Trade Lot 0.1
Digits after the dot 4
Spread type Fixed, Variable
Trading instruments Forex, Metals, Indices, Stocks, Commodities, CFDs
Payment Methods:
Credit Card, Wire transfer
Other Features:
Accept US traders
Mobile Trading
Web-based trading
Affiliate program
ProfitF BONUS:
  • Ole J says:

    It is just another fraud Forex brokerage firm. I have a negative experience with this 10markets . If you lose money on your trade that all is OK – no requotes problem, all is going well.

    However, whenever you starting to win, please get ready for the full arsenal of 10market weapons – virtual dealer, server gets shut down even two times per day when we have maximum market activity…

  • Mnanka Winani says:

    I have the problem with the withdraw for more than three weeks now 10 markets because i decide to close my account and take my cash this people keep on changing stories any one to assist what should i do next?

    • ProfitF says:

      Please share your account # (or email in 10markets) and we’ll notify 10Markets about your Negative feedback

    • 10Markets says:

      Hello Mnanka,

      We are very sorry for your experience, We always try to give
      the best support and service.

      Your withdrawal was made last month on the 20.10 ,If you
      still don’t see the funds in your account please contact us and we will try to
      see how we can help and fix this.

      As always we are here to make sure your satisfied.

      miss Yana.s customer success and satisfaction

  • rebdev says:

    10Markets is a scam i have a story with them if i will comment my words it will not fit on this page !

    • ProfitF says:

      rebdev, please send me your full story (http://www.profitf.com/contact-us/) and we’ll publish it on other page. We’ll glad to hear your story about 10trade

    • Ema Huntington says:

      Dear Mr. Rebdev,
      We are very sorry for your bad experience with us, we try to give our clients the best support, unfortunately we do not know your Account Number or Email please provide us with this at support@10markets:disqus .com, so we can contact you, help you and solve the problem.
      Miss Ema
      Customer success&satisfaction.

  • Atif Ferah says:

    I use this broker
    for last 5 months and very glad. I very like bonus system and withdrawal time.
    Their customers’ services are also good and helpful with everything.

  • John Peltrone says:

    I have
    good experience about this broker. Withdrawal don’t take too much time and
    deposit way very comfort.

    Sometimes I watch webinar
    with Jay Goldman , he’s amazing man and i like his lessons.

  • Kai Lin says:

    Hey!! Let me post the review on 10markets!! they are seriously a scam! Now when i go to all the blogs, my account drops from 160K to 20K in two days!! Great job from them right!!

    • Ema Huntington says:

      Dear Kai Lin,
      We are very sorry for your bad experience.
      We in 10Markets always inspire to give the great customer service to our clients.
      We will be more then happy to help you, please send us your
      Client information to support@10markets.com and we will contact you as
      soon as possible.
      Ema H.
      Customer success & satisfaction

      • Kai Lin says:

        Hi Ema, I honestly not entirely sure do you know what the brokers in your company did to me. I have no idea do you recognise why i have to use this channel.

        1: Ms Roni Stern, my account manager have not contacted me since early Jan 2016.

        2: I have emailed to Ms Roni and Mr Jay and cc-ed to supports@10markets:disqus .com but to no avail.

        3: I have three accounts, two are major. On my first incident when I want to push to withdraw, the first major account’s value dropped till it busted. The reason why it busted is because three “losing trades”mysteriously appeared on my account; to which the reason for that is because the trade was “done at company level and hence were not reflected.”

        4: The second major account now dropped from 160K last wed (30/03/2016) to 20K last friday (01/04/2016); after I made comments online and fb post. Today, the comments on the fb post disappeared. I have noticed that there are trades that are worth 50K on 01/04/2016 are not released and now worth only 13k today, 04/04/2016. I have pictures to substantiate.

        5: I have lost approx 40K into my initial deposit of approx 80K.

        6: My last withdrawal is 04 Sept 2015.

        Why am I broadcasting this? Its either 10markets is a scam platform, or the brokers are a scam and there are no change on their activities. I got a feeling all my money will be gone very soon; and I have to accept that. But in the mean time, any one else who wants to trade in 10markets must be warned. Until this right is redressed, how can I, a foreigner of UK, with no legal help and no one to support, watch his life savings as well as his future goes down the drain while others sits at restaurants sipping their wine at their “days’ work”. If 10markets isnt a scam, then something has to be done. Like: even a call back.

        This whole incident is ridiculous.

        • Ema Huntington says:

          Dear Samuel,

          I’m very sorry about your bad experience with our company.

          As far as I understand you’ve been trading with us for almost a year,
          you’ve made extensive profits with the help of one of our Market Coachers Roni.

          Moreover, you’ve received withdrawals many times both via wire transfers
          and credit cards.

          Although you have a big bonus on your account, which means that in order
          to withdraw your funds and close the account you need to reach your minimum
          trading volume to turn over your bonus and liquidize the funds.

          Unfortunately your Portfolio Manager is indeed on an extremely busy
          schedule lately but we can reassure you that we will contact you within a few
          business days to come to an agreement about your account.

          Ema H.
          Customer success & satisfaction

  • Patrick Vanhoutte says:

    I’m new for forex and 10markets it’s my first company , but I’m already
    quite satisfied, at least so far. I prefer company which takes
    responsibility for payouts, my first withdrawal was 5 days.
    Best Recommendations dear friends!

  • Alexey Molodkin says:

    I have invested 500 US dollars. In two weeks the deposit became 1504 dollars. More than two weeks I try to withdraw money. Keep these $500. I dispatched all our correspondence and your contract for 14 largest resources on Forex and binary options. Let all know that you are swindlers.

    I will also send this contract and your letters to FSA, CFTC, ASIC, CySEC. I hope your office will be in all black lists of the world soon.

    The fastest to you bankruptcies. Swindlers.

    • Ema Huntington says:

      Dear Alexey,

      Please be advised that we’re trying to get in touch with you on the phone and
      email for the last several weeks, although there’s no answer from your side. Please
      contact us here: Julia.s@10markets:disqus .com, this is one of our best Customer Success
      Managers for further discussion.

      • Alexey Molodkin says:

        Write me this letter came to mail from which reddeadsanta.mail@gmail.com. It is necessary for you that I removed otritsatiyelny responses. I won’t do it. I won’t allow to blackmail myself. If you return me the deposit I will write about it everywhere where left a negative. If you return me all earned money I will write on all resources on which already wrote reviews about it. I will delete nothing.
        If you are interested in further cooperation write.

      • Alexey Molodkin says:

        It is necessary for you that I removed otritsatiyelny responses. I won’t do it. I won’t allow to blackmail myself. If you return me the deposit I will write about it everywhere where left a negative. If you return me all earned money I will write on all resources on which already wrote reviews about it. I will delete nothing.
        If you are interested in further cooperation write reddeadsanta.mail@gmail.com

  • Shraddha Gurung says:


    • Ema Huntington says:

      Dear H.Gurung,

      We in 10Markets always inspire to give the great customer service to our clients and answers to all questions.

      Please, forward to complaint department Julia.s@10markets:disqus .com for more information.

      We will be more than happy to help you.

      Miss Ema H.,

      Customer success & satisfaction

  • Oliver Frank says:

    It’s weird to see all these bad reviews here…
    I’ve been with 10 Markets for a bit less than half a year by now and I’m overall content with their services, I’m trading both Forex and Binary (I really like their platform tho – it’s fast and comfy). The times I needed help I always got a quick response from the support.
    My broker is very professional and actually helped me a lot in understanding the markets, I like sessions with analysts as well.

    When I asked for a withdrawal it took some time – around 2 weeks – but I got the money back to my account. I traded with other companies that dodn’t release the funds at all so I know what to check amonst other things
    I’m used to this platform and I like the services provided and I know that I can get the profits so I would say they’re ok

  • Vadym says:

    This is my story.
    10markets.com-pay to me part 1 money. And don’t want pay another part!
    I’m wait from 15 august!
    This is scr from account and withdrawal request: http://c2n.me/3CtBbcP.png

    Support by mail-don’t answer.
    Online support also- http://c2n.me/3CsGnPN.png

    This is the Big Boss from 10markets.com, Michael Burg, and this is his answer to me:
    -By Vadym I don’t owe you nothing
    -If you talk to me like that I will make sure your ticket will be delayed for years

    Video proove! My chat with Michael Burg https://youtu.be/vgl3euLXlIw

    Be is be carefull with 10markets.com

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10Markets Review (Detailed info):

10Markets review 10Markets –  Forex broker. 10Markets is a brand operated by Whitestone Securities Limited.  10Markets Minimum deposit = $200. (“…withdrawals must be performed only through the same bank account or credit/debit card that you used to deposit the funds…”). You can open live and demo accounts in a few easy steps. 10Markets is regulated by VFSC – License No. 14692 (Vanuatu International Financial Services Commission).

 If you want to leave your feedback about 10Markets, please use tab “Comments” (top of the page)


ProfitF has reviewed the 10Markets forex trading platforms. 10Markets.com has popular MT4 platform that gives traders the opportunity to trade all forex pairs, WebTrader (FX) – web based platform allows access to a variety of features directly from the PC. So you don’t need  download software before you can start trading. (read on 10markets.com more about these platforms)


 Review of  “10Markets Account Types”:


10Markets accounts

10Markets Education – Broker  offers Education Video Tutorials, but full access available only for “Premium” and “Tailor made” account. (not for classic)

See helpful forex articles in our Education section

10Markets Support – available via website contact form, Phone (General Inquiries: +442036701520) Live Chat. Trader support email is: support@10markets.com

Now, everything seems OK with 10Markets however “ProfitF team” will keep monitoring this broker and update this review if any changes take place.


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